Managing a remote team comes with its unique set of challenges and considerations. To help you navigate this territory successfully, we've compiled a list of expert insights and tips to optimize your remote team management. While these tips are not direct quotes from experts, they draw upon the collective wisdom of experienced remote managers.

Setting Up Workspace and Providing Tools

Expert: Douglas K Williams, Capella University

Allocating funds for proper office supplies and equipment is essential when managing remote employees. Avoid assuming that running a home office is cost-effective; instead, budget for electric, heating, furniture, Internet access, phone services, and office supplies. Remote employees should have the freedom to use their allocated budget to create an efficient workspace. Make sure they don't feel the need to cover expenses like pens and pencils themselves.

• Establish clear remote work expectations and security standards.
• Allocate funding for remote workers to purchase necessary equipment.
• Ensure reliable internet connections for all team members.

Create Clear Job Expectations

Expert: Rolf Gehrung, AccuZip

Clearly defining job descriptions and expectations is crucial for remote team management. Remote employees are more susceptible to social isolation, which can lead to unclear expectations. To mitigate this issue, set clear job expectations, including:

• Posting accurate job descriptions.
• Implementing a comprehensive onboarding process.
• Providing access to organizational policies and company information.
• Explaining remote work policies and communication channels.

Establish Effective Communication Channels

Expert: Kelsey Grabenstein, CipherHealth

Effective communication and well-defined communication channels are essential for remote team management. Managers leading remote teams need to be tech-savvy and proficient in various digital communication methods. To optimize communication:

• Identify the preferred communication channels of your team members.
• Strike a balance between synchronous and asynchronous communication.
• Conduct regular team check-ins and individual meetings.
• Monitor key performance indicators (KPIs) through CRM tools.

Focus on Results, Not Time

Expert: Brandon Hall, Hall CPA PLLC

In a remote work environment, it's more effective to focus on results rather than micromanaging time. Encourage employees to work when and where they are most productive, as long as they meet deadlines. Trust your team to determine the best processes and practices for themselves.

Increase Recognition

Expert: Carissa Newton, BrickHouse Security

Recognizing and rewarding remote employees is essential to maintain morale and productivity. Lack of appreciation can lead to employee turnover, which comes with a significant cost. Show your appreciation through simple gestures such as gift cards, catered meals, or personalized recognition tools. Some tips for engaging remote employees include:

• Respecting the diverse cultures of remote team members.
• Organizing occasional in-person meetings.
• Implementing gamification to enhance recognition.
• Consistently acknowledging and appreciating contributions.

Regular Check-Ins, Not Daily Micromanagement

Expert: Brandon Pindulic, OpGen Media

Remote employees prefer fewer daily check-ins and meetings to avoid feeling micromanaged. Conducting regular check-ins a few times a week can provide a balance between staying informed and giving employees the autonomy to manage their tasks effectively.

Initiate Surveys for Feedback

Expert: Mary Bakker, contributor at Gartner

Gathering feedback from remote employees is crucial for understanding their experiences and challenges. Utilize pulse surveys and interviews to collect both quantitative and qualitative data. This information helps identify areas of improvement and allows you to address issues promptly.

Embrace Global Hiring and a Remote-First Culture

Expert: Katie Burke

To harness the full potential of remote work, consider adopting a global hiring strategy and promoting a remote-first work culture. This approach allows you to tap into diverse talent markets, expand internationally, and build a cohesive global team.

Implementing these expert-backed tips will enable you to effectively manage your remote team, promote productivity, and foster a positive remote work environment.