Compliance
Challenges Associated with Contracting Freelancers

In today's digital era, the practice of hiring freelancers, also known as independent contractors, has gained considerable popularity. Startups, in particular, are drawn to the cost-effectiveness and flexibility that freelancers offer. However, it's crucial to recognize that there are numerous risks associated with hiring independent contractors.

Before delving into these risks, it's essential to establish a clear understanding of what an independent contractor is. The legal definition of an independent contractor can vary from one country to another, so it's advisable to consult the labor laws of the specific jurisdiction you're interested in.

For simplicity's sake, an independent contractor is an individual or entity that provides goods or services to another party without the status of an employee. Typically, a written or verbal agreement formalizes this exchange of services.

It's vital to differentiate between full-time employees and contractors. With full-time employees, you assume responsibility for supervision, directives, and tax-related matters. In contrast, independent contractors offer their services independently, with minimal involvement in your business.

Over time, you may consider transitioning independent contractors into full-time employees if you're satisfied with their work. However, hiring independent contractors comes with several inherent risks:

1. Limited Control


If you are accustomed to closely supervising your workforce and maintaining a high level of control over how work is executed, hiring independent contractors may not be the right choice. Contractors, due to their non-employee status, have a degree of autonomy that discourages excessive interference.

Introducing requirements such as set working hours or specific tools for contractors may blur the line between contractors and full-time employees, potentially leading to misclassification. Additionally, relying heavily on independent contractors can result in high turnover, making it challenging to maintain consistency and quality of work.

2. Tax Implications


One of the attractions of hiring independent contractors is the avoidance of providing benefits and handling tax matters. Independent contractors are expected to manage their taxes and, in some cases, establish themselves as independent entities. However, in certain regions, such as India, the Philippines, and Vietnam, contractors may avoid formal registration due to the complexities of adhering to government regulations, thereby violating labor laws.

Failure to withhold income tax for a misclassified independent contractor, who also neglects tax payments, can result in substantial fines for your company.

3. Increased Liability


While employing full-time individuals carries its own set of liabilities, hiring independent contractors exposes your business to additional risks that you can avoid with full-time employees. These include potential job-related injuries, legal actions for negligence or wrongful acts, and claims related to overtime, minimum wage, or unemployment compensation. Legal action taken by a misclassified independent contractor can lead to costly litigation.

4. Copyright and Intellectual Property Issues


Hiring independent contractors may give rise to copyright and intellectual property concerns. For instance, a contractor could claim ownership of their work, making it challenging for your company to use or share it. Conversely, there's a risk of contractors using your intellectual property, even if they've signed non-disclosure agreements. Enforcing legal action against independent contractors, especially in foreign jurisdictions, can be complex and cumbersome.

5. Audit Risk


Government labor departments prioritize fair treatment of employees, including providing benefits, adhering to labor laws, and paying taxes. If your company undergoes an audit, misclassification of independent contractors can result in penalties and fines. Misclassification typically occurs when an independent contractor is performing work akin to that of a full-time employee. Penalties can be substantial, as demonstrated by the case of the Philippine Long Distance Telephone Company in 2018, which incurred a settlement fee of approximately $1.8 million USD after the regularization of 8,000 contractual workers.

6. Absence of Loyalty


Loyal employees can be invaluable, as they often contribute to customer satisfaction and shareholder happiness. Independent contractors, however, lack the same degree of loyalty. They work based on contracts and do not develop the same allegiance to your company or its mission as full-time employees.

7. Uncertain Quality Assurance


Even without considering the aforementioned risks, there's inherent uncertainty in hiring independent contractors who lack official licenses or referrals. While you can assess their portfolios, conduct tests, and hold interviews, the outcome ultimately depends on the contractor's integrity and professionalism. A full-time employee can be more effectively managed, supervised, incentivized, and held accountable for their work, offering a higher degree of predictability and quality assurance.