In recent years, discussions about the future of work have primarily centered around remote or hybrid models, facilitated by collaborative technologies. As this vision becomes the current reality, attention shifts towards anticipating the next wave of changes in the realm of Human Resources (HR).
Coined by the founder of Ethereum, Vitalik Buterin, Web 3.0 represents the upcoming evolution of the internet. Grounded in decentralization, native payments, and the token economy, this new era is expected to be powered by technologies such as blockchain, cryptocurrency, artificial intelligence (AI), and machine learning (ML).
This article aims to guide HR and business leaders in understanding the potential implications of incorporating Web 3.0 technologies into their practices.
PricewaterhouseCoopers (PWC) predicts four key applications for blockchain in HR: talent sourcing, cross-border payments, productivity gains, and fraud prevention.
Blockchain, a foundational element of Web 3.0, facilitates decentralization, thereby improving authenticity and transparency. Candidate and employee verification and assessment can be conducted more securely through blockchain, enhancing cybersecurity and preventing fraud. The immutability of blockchain data ensures that candidate information cannot be duplicated, allowing governmental and educational institutions to securely record credentials.
By leveraging blockchain, employment relationships can become more efficient, with a secure ledger managing educational, skill, training, and performance records. This not only provides genuine value to individuals in the job market but also allows companies to connect with suitable candidates more effectively through advancements in AI and analytics.
Additionally, cross-border payments, salaries, and expenses conducted through crypto networks can streamline transactions, eliminating the need for intermediaries and potentially simplifying international tax compliance.
As Web 3.0 evolves, AI is expected to play a crucial role, streamlining HR processes and automating time-intensive tasks like payroll and VAT.
Web 3.0, anchored in blockchain, is poised to revolutionize how bonuses and rewards are distributed. By creating unique digital assets through blockchain, Web 3.0 introduces exclusive value to these assets.
Similar to non-monetary incentives like Employee Stock Ownership Plans (ESOPs) and stock options, issuing crypto tokens and digital assets is gaining acceptance. These digital assets, unlike traditional stocks, can be easily liquidated, providing employees with more flexibility. NFTs and cryptocurrencies are expected to be tradable on exchanges, offering a transparent record of ownership.
With gig workers predicted to increase by 88% in 2023, the integration of freelancing technology is reshaping how companies engage with freelancers. Blockchain technology, a key component of Web 3.0, is anticipated to empower freelancers by eliminating reliance on centralized platforms for payment processing and service promotion.
Web 3.0 is set to revolutionize:
While the exact nature of Web 3.0 remains uncertain, its potential incorporation of technologies like augmented reality (AR), virtual reality (VR), Semantic Web, and AI could pave the way for a more trustworthy and flexible internet compared to Web 2.0.
Easy to start,
intuitive to use